Privacy Policy
Data Protection & Privacy Policy
This comprehensive Privacy Policy details how EPCC Global LDA collects, stores, and processes your personal data across all our brands and digital platforms.
1. Detailed Information Collection
We collect personal information through direct interactions and automated technologies when you use our services.
A. Personal Identification Information
Includes full name, government-issued IDs where required for international trade, and verified shipping addresses.
B. Financial Information
We process payment details through secure, PCI-compliant gateways for all transactions across our retail and hospitality outlets.
Security Protocol: TLS 1.3 Certified
2. Data Retention Policy
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal and accounting requirements.
Periodical Data Purging
Non-active account data is securely purged from our active databases every 36 months, unless required otherwise by Portuguese law.
Cross-Border Data Transfers
For our global operations in Asia and Europe, data may be transferred across borders. In such cases, we ensure standard contractual clauses are in place.